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Cultural Differences

Through my trip in London, I’ve noticed significant differences in culture between the U.S and the U.K. Through the pre-departure modules, I have seen differences between the overall society and expectations within standards of living. I was shocked to find that in London, it is way more reserved than I anticipated; everyone keeps things very business casual in conversation and proper. I think there is a stereotype that the British are usually more prim and proper; however, in the modules through TBOAcademy, it’s emphasized greatly through the dos and don’ts section. With public transportation as well, there is an etiquette for escalators that shocked me, people instead of, like in the U.S, we stay in the middle of them and wait to go down. In London, you stand to the right so people can climb up them on the left-hand side, which was insane to me, as usually it’s easier to just go up stairs rather than an escalator. The modules describe customer service as a more professional space, where they are super friendly but have a point of professionalism. They are also more accustomed to name-calling clients or guests, of course, in the U.S, we do this, but sometimes it’s by region, not as a country. While I am in London, I am going to work on my business talk and keep a certain level of professionalism when talking to people, normally rather than being overly friendly like we do here in the U.S. When interacting with industry professionals I am going make sure to make eye contact and ask intellectual questions when I am curious about something. I am most curious to observe the differences in walking around the city and food culture while I’m out in London. I feel like the restaurants will have a different vibe than in the U.S. It’s kind of like a chill environment, and through these readings, it seems like most restaurants really care about your experience, and make it feel like more of a homey vibe. I have been outside of the country before, as well as in Europe, so the way I mentally prepare is by being extremely open-minded to the new environment and differences in culture. Physically, I don’t really know how I am going to prepare for all the steps I am going to experience, since it’s common to walk everywhere instead of driving. I will also need to learn the public transport because I have never used any kind of public transport except in New Jersey using the PATCO line train.

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