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Brianna Lynn

Giving Back

By Hospitality in the Caribbean 2024

On our 5th day in Jamaica, we got the privilege to visit a local primary school, Boscobel Primary School. Here each of us teamed up with a group of kids, read to them, colored, played games, or just chatted and asked about their life here in Jamaica. All of the kids were incredibly well behaved and excited to see us! This was very heartwarming as we all had many school supplies to donate to the school, and they were so grateful. This experience was one of my favorites during the week, as we really got to experience the culture and people of the country.

Departments

By Hospitality in the Caribbean 2024

Department 1- Entertainment
For my first department I shadowed the Entertainment Department of Beaches Ocho Rios. This was a fun department to learn about as there are many different aspects involved. As Beaches Ocho Rios is a family centered resort, they have to cater to children as well as adults. For example, they have a game room only for teens where many xboxes are displayed, and a club room that opens up at night for teens to meet and have fun. There is also a daycare facility on site one for younger kids, and one for infants as well. All caretakers are certified and also trained to work with kids on the spectrum. We also got to tour the event venue on the rooftop that over looks the beach. Here the Entertainment manager was setting up for our “chocolate white party”, and he also coordinates with weddings that happen on the resort. Lastly he took us to the main entertainment stage where we learned Jamaican dances!

Department 2- Environmental Health and Safety

As a Global Sustainability major, I was most excited to shadow and learn from the Environmental Health and Safety department. This department is very broad, and handles a wide range of things behind the scenes. EHS is probably the most important department in the resort because without it, the resort would not be able to be open. They are in charge of renewing numerous amounts of licenses, ensuring the food and beverage protocols are up to date, the safety of the guests, and handling any accidents recording incident reports. I also learned that Beaches Ocho Rios recycles a surprising amount in their day to day operation. From the grease in the kitchen, the food that is unable to be used will be donated, linens are donated to hospitals, and they even have their own garden that we visited.

Department 3- Water Sports

Water sports might’ve been the most exciting department to shadow. Here we learned about the numerous amount of activities that are provided, from banana boats,snorkeling, diving, catamarans, and a bigger boat with clear flooring so you can see the coral reefs. We learned about the proper gear for each activity, the consent forms, and booking protocol for these activities. Then of course we got to have some fun and experience them for ourselves!

Day 3

By Hospitality in the Caribbean 2024

Day 3 – Excursion Day & Tour of Sandals Ochi Resort

Day 3 was extremely busy from sun up to sun down! We all piled on the bus at 7 am and traveled 2 hours to Chukka, where we ziplined, jumped off cliffs into crystal clear waterfalls, and tubed down Jamaicas fresh water river. This part of our trip was one of my favorites as we got to experience ecotourism. Jamaica’s beautiful clear waters and mountainous landscape was incredible to see first hand, let alone zipline above the trees in. On our way back to our resort we stopped for lunch, real Jamaican cuisine of jerk chicken and rice- so good!

Later that evening we got the chance to tour Sandals Ochi Resort, which is centered more for couples. This was a great experience as we saw the differences and similarities in two different Sandals resorts. We toured through their restaurants, lobbies, outside gathering areas, and even the laundry facility. Fun fact from a sustainability standpoint- all Sandals resorts in Jamaica use only one laundry facility, so drivers spend all day driving laundry back and forth from one faciltiy- up to two hours away! It’s interesting to think about if it would be more sustainable to invest in about facility closer, or if it saves money and energy having only one.

This was an eventful day and I learned and had a lot of fun with my peers.

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